Ukulyma Agrovet (“the Company,” “We,” “Us,” or “Our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or interact with our website, Ukulyma Agrovet T/A Ukulyma Agencies (accessible at https://ukulyma.com). By accessing or using our Service, you consent to the practices described in this policy.
1. Interpretation & Definitions
- **Account**: A unique profile created to access our Service.
- **Cookies**: Small text files placed on your device to enhance website functionality and track usage.
- **Device**: Any tool (e.g., computer, phone, tablet) used to access our Service.
- **Personal Data**: Information that identifies or can identify you (e.g., name, email, address).
- **Service**: Our website, products, and related offerings.
- **Service Providers**: Trusted third parties assisting Us in delivering, analyzing, or improving Our Service.
- **Usage Data**: Automatically collected information (e.g., IP address, browser type, pages visited).
2. Company Details
- Ukulyma Agrovet
- Charster House, Mzee Paunrana Rd, KMC Stage Next to Oryx Petrol Station, Athi River Town, Machakos County, Kenya.
- CBD Collection Point, Rhai House, Mfangano Street Ground Floor.
- Contact:
- – Tel: +254 728 095820 / +254 786 986089 / +254 781 212488
- – Email: info@ukulyma.com
3. Data We Collect
- 1. Personal Data
- – Name, email, phone number, postal address.
- – Payment details (processed securely via third-party gateways).
- 2. Usage Data
- – IP address, device type, browser, pages visited, session duration.
- 3. Cookies
- – Essential Cookies: Required for account authentication and core functionality.
- – Preference Cookies: Remember language or regional settings.
- – Analytics Cookies: Track Service usage to improve performance.
4. How We Use Your Data
- – To provide, maintain, and personalize our Service.
- – To process orders, payments, and delivery.
- – To communicate updates, promotions, or security alerts (opt-out available).
- – To comply with legal obligations and prevent fraudulent activity.
- – To analyze trends and enhance user experience.
5. Data Sharing & Disclosure
- We may share your information:
- – With Service Providers (e.g., payment processors, logistics partners) under strict confidentiality agreements.
- – For legal compliance, if required by Kenyan authorities.
- – During business transfers (e.g., mergers, asset sales), with prior notice.
- – With marketing partners, only with your explicit consent.
6. Data Security
- We implement industry-standard measures to protect your data, including:
- – SSL encryption for online transactions.
- – Restricted access to Personal Data.
- – Regular security audits.
- Note: No system is 100% secure. Report suspicious activity to info@ukulyma.com.
7. Your Rights
- Under Kenya’s Data Protection Act (2019), you may:
- 1. Access, correct, or request deletion of your Personal Data.
- 2. Object to specific data uses (e.g., marketing).
- 3. Withdraw consent for future processing.
- To exercise these rights, contact us via the details in Section 2.
8. Children’s Privacy
- We do not knowingly collect data from individuals under 18. Parents/guardians may contact us to remove unintentionally collected minor data.
9. Third-Party Links
- Our Service may link to external sites (e.g., payment gateways, partners). We are not responsible for their privacy practices. Review their policies before sharing data.
10. Updates to This Policy
- We may revise this policy periodically. Changes take effect immediately upon posting. You will be notified via email or a website notice for significant updates.
11. Contact Us
- For questions, requests, or concerns:
- – Email: info@ukulyma.com
- – Phone: +254 728 095820 / +254 786 986089 / +254 781 212488
- – Visit: https://ukulyma.com/contact
- – In-person: Charster House (Athi River) or CBD Collection Point (Nairobi).
